Scope
(A) Digital Products and (B) Services (training/mentorship tuition; consulting/recruitment retainers).
A. Digital Products
Final sale once access is granted. Exceptions: duplicate purchase (proof) or verified technical issue preventing access (report within 7 business days).
B. Training/Mentorship Tuition
Cancel within 3 business days before accessing materials or attending the first live session for a refund minus admin fee/unrecoverable costs.
Once access/first live session occurs, tuition is non-refundable.
Any separate performance/compensation programs are governed by their own written criteria and require full compliance.
C. Consulting & Recruitment
Retainers/prepaid hours are non-refundable once work begins; remaining balances may, at our discretion, be credited toward future services.
How to Request
Email [email protected] with order details. We may require proof and identity verification.
Governing Law & Venue
the State of Maryland, USA; venue in the state and federal courts located in Montgomery County, Maryland.
Contact
9841 Washington Blvd, Suite 200 #1057, Gaithersburg, MD 20878, USA • [email protected] • [email protected] • (614) 423-9067
© 2025 The Ighalos Systems, Inc. All rights reserved.